Portland Ovations welcomes people of all abilities to our performances and programs, both digital and in person. Ovations presents in multiple platforms and in multiple venues in the Greater Portland area, and it is a priority for us that all our events be ADA-compliant. We all deserve access, and all have different access needs.
If you have a need that will help you to better access our programs that is not currently being addressed, please contact Ovations’ Accessibility Coordinator, Katelyn Manfre, at kmanfre@portlandovations.org.
Accessibility at Westbrook Performing Arts Center
Parking
Accessible parking spaces are available in the parking lot in front of each entrance for patrons with a valid permit.
Westbrook Performing Arts Center is located inside the Westbrook Middle School at 471 Stroudwater Street. There is limited parking available at the Westbrook Middle School so we strongly recommend carpooling when possible. Overflow parking is available at the Animal Refuge League next door to the venue.
Building Entry
There are two entrances into the building. When approaching the building there is parking in both the front and the backside of the building, with signs on the street marking direction. Entry into the building has no steps.
Ticketing & Box Office
PortTIX mobile box office can be accessed in the Westbrook Performing Arts Center lobby, located just inside the main entry doors. The box offers ticket sales and will-call pickup one hour prior to the start of each performance. Daytime PortTIX hours are Monday through Friday from 11AM – 3PM located at 400 Congress Street in Portland.
Mobile tickets are also issued and can be accessed through your email. The QR code typically cannot be printed, so you MUST bring a mobile phone to the event on which to display the email with the Mobile Tickets for entry. Mobile tickets are sent to your email the day of purchase. To locate them in your inbox search ‘Your Mobile Tickets’, it will come from boxoffice@porttix.com.
Restrooms
Restrooms (including accessible restrooms) are located in the first floor.
Ramps & Elevators
The lobby and entry into the theater is on one floor of the building. There is no elevator available.
Assisted Listening
Assistive Listening Devices available
Sign Language Interpretation
ASL interpretation will be provided at the following events in the Westbrook Performing Arts Center in our 2024-25 season.
- Beautiful Blackbird Live!
Additional performances can include ASL interpretation upon request. ASL interpreters are placed in an area visible to the audience to the right. Seats with the best view of our interpreters are on hold for purchase by those who need them. To request these tickets please contact the PortTIX Box Office.
For all other questions please contact Portland Ovations’ Accessibility Coordinator, Katelyn Manfre at kmanfre@portlandovations.org.
Seating Details
Wheelchair Accessible Seating: There are wheelchair accessible seats at Westbrook Performing Arts Center, located in the Lower seating area (Section 2, Row L and Section 3, Row C). Ushers are available if you need any assistance in locating your seat. To purchase wheelchair accessible tickets online, look for the wheelchair symbol when selecting seats (shown here). You can buy that location and the one next to it with a star symbol for a companion (please note there will be no chair in the “Wheelchair Seat” location). If you wish to inquire about other possible options, please call our box office for assistance.
The lower level of seating has no stairs and the upper level of seating is accessible by stairs.
Service Animals
Service animals are always welcome. They are required to remain on a leash or harness at all times. We recommend speaking with the Box Office in advance about the best seating options for you and your service animal.
Concessions
Concessions are not typically offered at Westbrook Performing Arts Center. Outside food and drink are prohibited in the theater but may be enjoyed in the lobby. Water is permitted in the theater and there are water fountains available onsite. Alcohol is prohibited.
