Portland Ovations welcomes people of all abilities to our performances and programs, both digital and in person. Ovations presents in multiple platforms and in multiple venues in the Greater Portland area, and it is a priority for us that all our events be ADA-compliant. We all deserve access, and all have different access needs.
If you have a need that will help you to better access our programs that is not currently being addressed, please contact Ovations’ Accessibility Coordinator, Katelyn Manfre, at kmanfre@portlandovations.org.
Accessibility at Maine Jewish Museum
Parking
The Maine Jewish Museum is located at 267 Congress Street and does not have any dedicated parking. The parking lot adjacent to the Museum at 263 Congress Street is private property and no Museum parking is allowed; drop off and accessible entrance are off of this lot. Free on-street parking is available on adjacent neighborhood streets – please note signs carefully! Parking meters are in effect from 9 a.m. to 6 p.m., Monday through Saturday. Sundays and city holidays are free.
Building Entry
There are two entrances into the building. After crossing through the sculpture garden, patrons may enter through the main door, with a short set of stairs, or follow the path around to the right of the building. That entrance is ramped to the door and can also be accessed from the parking lot at 263 Congress Street.
Ticketing & Box Office
PortTIX mobile box office can be accessed in the Maine Jewish Museum lobby, located at the bottom of the staircase and elevator. The box offers ticket sales and will-call pickup beginning at 1:15 pm the day of the show. Daytime PortTIX hours are Monday through Friday from 11AM – 3PM located at 400 Congress Street in Portland.
Mobile tickets are also issued and can be accessed through your email. The QR code typically cannot be printed, so you MUST bring a mobile phone to the event on which to display the email with the Mobile Tickets for entry. Mobile tickets are sent to your email the day of purchase. To locate them in your inbox search ‘Your Mobile Tickets’, it will come from boxoffice@porttix.com.
Restrooms
Restrooms (including accessible restrooms) are located on the first floor only.
Ramps & Elevators
There is an elevator to the second and third floors of the building.
There is an additional chairlift leading to the second floor, which will only be used if the elevator is inoperable
Assisted Listening
Assistive Listening Devices are not available at this venue.
Sign Language Interpretation
ASL interpretation will be provided at the following events at the Maine Jewish Museum in our 2024-25 season.
- The Nightingale’s Sonata
For more information about this service, please contact Portland Ovations’ Accessibility Coordinator, Katelyn Manfre at kmanfre@portlandovations.org.
Seating Details
Seating at this venue is General Admission. The sanctuary space consists of wooden pews, seating approximately 4 patrons each. There are additional pews on the third floor level, offering a mezzanine view of the performance.
Wheelchairs can be accommodated in the rear of the sanctuary on House Left. A limited number of freestanding chairs are available for companion or transfer seating.
Service Animals
Service animals are always welcome. They are required to remain on a leash or harness at all times. We recommend speaking with the Box Office in advance about the best seating options for you and your service animal.
Concessions
Concessions are not sold at the Maine Jewish Museum. There are no water fountains available.
